Bally’s reviews

2.9

40% would recommend to a friend

(159 total reviews)

Robeson Reeves

53% approve of CEO

37% positive business outlook

Bally’s has an employee rating of 2.9 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bally’s employee rating is 25% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

159 reviews
4.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The hotel room booking call center located in Dover, Delaware has a strong, dedicated team working for them. They are lead by two incredible women who are extremely helpful and compassionate. The Team Leads are all quick to assist and give gentle reminders to agents whenever needed. There are sometimes small coachings, but never any true micro-management. I've been working various jobs for over 25 years and I say without exaggeration that this is one of the best and easiest places I've ever worked for.

Cons

The sole Con I can think of is one that, unfortunately, still makes sense: as a newcomer, you WILL have a weak schedule, stuck working weekends and holidays, as those who came before you will always have the chance to grab better work-life balance schedules due to their seniority.

4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone here was very nice and fun! Coworkers were all very helpful as well.

Cons

For most of the time, the decisions from upper management was a bit hectic. There was also a lot of layover in both lower and upper positions.

5.0
Nov 4, 2025

Good company good people

Recommend
CEO approval
Business Outlook

Pros

Good salary, good perks, fun and relaxed environment.

Cons

Recently many changes in management because of mergers which changes the working environment.

Viewing 13 - 15 of 159 Reviews

Glassdoor has 162 Bally’s reviews submitted anonymously by Bally’s employees. Read employee reviews and ratings on Glassdoor to decide if Bally’s is right for you.