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      Baltimore County Public Library

      Engaged Employer

      Baltimore County Public Library reviews

      3.7

      58% would recommend to a friend

      (56 total reviews)
      avatar

      Sonia Alcántara-Antoine

      60% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Baltimore County Public Library has an employee rating of 3.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baltimore County Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      56 reviews
      5.0
      Feb 4, 2019

      Good Part Time Job while in School

      Circulation assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      coworkers, have down time but not too slow

      Cons

      N/A - relatively low hourly wage, but good for part time job while in school. Low career opportunities

      4.0
      Jan 29, 2019

      Good employer, but difficult to grow within company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would highly recommend BCPL for college students, as the hours are flexible & the pay is decent. Your experience largely depends on what branch or department you work in. My co-workers & managers have been team-players & very supportive. Work is easy enough & is overall one of the better customer service jobs you can have. If you're able to get to be a full-time CA, I highly recommend it if you don't have a college degree & want to get out of retail. If customers are disruptive & rude, you have the power to ask them to stop as the library is suppose to be a safe space for everyone (As oppose to retail where you have to sit back & take the abuse). You're encouraged to apply to different roles within the company, if they become available. Benefits are great if you're full-time & I would recommend BCPL if you're a parent as they offer generous vacation & sick time. Overall, it's a stable job.

      Cons

      It's extremely difficult to move from part-time to full-time unless you're a librarian. People stick around for literally years for a full-time position to open up & even then there's no guarantee that you'll be hired. The people who are able to grow within the company are the exception (the lucky ones), not the rule. It's practically impossible to go to full-time in administration. I've heard rumors of some people in upper management in can be petty. The director does not seem to be particularly liked among the staff as I've heard she is not easy to communicate with (Specifically that she rarely answers emails but says she's available at any time). I also haven't heard anything good about HR & it's impossible to fire anyone. Pay is stagnant.

      4.0
      Jan 23, 2019

      Great Part-time Job!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a set schedule so a great part-time job with college with great hours! It was easy enough to do with a school workload but challenging enough that you walk away with new skills and abilities.

      Cons

      It got tedious over time since it is a lot of the same tasks day in and day out.

      Viewing 37 - 39 of 56 Reviews
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      ReviewsBaltimore County Public Library reviews

      Glassdoor has 56 Baltimore County Public Library reviews submitted anonymously by Baltimore County Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Baltimore County Public Library is right for you.