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      Baltimore County Public Library

      Engaged Employer

      Baltimore County Public Library reviews

      3.7

      58% would recommend to a friend

      (56 total reviews)
      avatar

      Sonia Alcántara-Antoine

      60% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Baltimore County Public Library has an employee rating of 3.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baltimore County Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      56 reviews
      2.0
      Jun 6, 2025

      Used to be Great

      Librarian
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, cool DEI initiatives, annual raises, excellent coworkers (most of the time)

      Cons

      Upper management/administration is super out of touch with frontline staff and their needs, really low staffing across branches but still hiring a bunch of random HR positions, budget mainly goes to buying like hundreds of copies of Patterson or Roberts books that get tossed in a month or two but then staff have to work with small programming budgets.

      avatar
      Baltimore County Public Library Response
      1y
      Thank you for sharing your feedback. We will share your thoughts with leadership. Look for employee feedback during our strategic planning process in the near future.
      3.0
      Mar 18, 2025

      pros/cons

      Assistant circulation services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Adequate leave time and mileage reimbursement

      Cons

      Lack of security training and terrible middle management.

      avatar
      Baltimore County Public Library Response
      1y
      Thank you for sharing your feedback. Our values include continuous improvement. We will share your thoughts with our HR team.
      2.0
      Nov 23, 2024

      Depends on the branch

      Library services assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thorough training Leadership proactively deals with problem patron behavior Great coworkers Wonderful balance between front desk/back room time Reasonable programming load Huge collection

      Cons

      Leadership has a hostile relationship to the union Uneven transition to new technology Can't sit at public desk (location depending) Archaic expectations for timeliness

      avatar
      Baltimore County Public Library Response
      1y
      Thank you for taking the time to share your feedback. Moving forward, our HR department will be making exit interviews a priority for you to share items like your advice to management noted above. We currently partner with Baltimore County OIT for our technology needs, use the suite of Microsoft office products and are in the process of upgrading our Polaris cataloging system.
      Viewing 7 - 9 of 56 Reviews
      Related searches: Baltimore County Public Library jobs | Baltimore County Public Library salaries | Baltimore County Public Library benefits | Baltimore County Public Library interviews
      ReviewsBaltimore County Public Library reviews

      Glassdoor has 56 Baltimore County Public Library reviews submitted anonymously by Baltimore County Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Baltimore County Public Library is right for you.