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Baltimore County Public Library

Engaged Employer

Baltimore County Public Library reviews

3.7

58% would recommend to a friend

(56 total reviews)
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Sonia Alcántara-Antoine

60% approve of CEO

43% positive business outlook

Baltimore County Public Library has an employee rating of 3.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baltimore County Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

56 reviews
2.0
Nov 23, 2024

Depends on the branch

Recommend
CEO approval
Business Outlook

Pros

Thorough training Leadership proactively deals with problem patron behavior Great coworkers Wonderful balance between front desk/back room time Reasonable programming load Huge collection

Cons

Leadership has a hostile relationship to the union Uneven transition to new technology Can't sit at public desk (location depending) Archaic expectations for timeliness

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Baltimore County Public Library Response
1y
Thank you for taking the time to share your feedback. Moving forward, our HR department will be making exit interviews a priority for you to share items like your advice to management noted above. We currently partner with Baltimore County OIT for our technology needs, use the suite of Microsoft office products and are in the process of upgrading our Polaris cataloging system.
4.0
Jun 29, 2022

Love it

Recommend
CEO approval
Business Outlook

Pros

Great people who embraces diversity.

Cons

Entry level admin pay is 12.15. That's fine if you get benefits but part timers don't.

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Baltimore County Public Library Response
4y
Thank you for sharing your feedback. As an employee, you may already know we are working towards some changes for part-time employees including an hourly increase.
4.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

One of my favorite jobs, the people are generally nice

Cons

Customer ranges, you have the nicest people with the worse people, (but this goes for every customer service job and depends on branch)

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Baltimore County Public Library Response
4y
Thank you for your feedback and review. We appreciate the feedback.
Viewing 10 - 12 of 56 Reviews

Glassdoor has 56 Baltimore County Public Library reviews submitted anonymously by Baltimore County Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Baltimore County Public Library is right for you.