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      Baltimore County Public Library

      Engaged Employer

      Baltimore County Public Library reviews

      3.7

      58% would recommend to a friend

      (56 total reviews)
      avatar

      Sonia Alcántara-Antoine

      60% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Baltimore County Public Library has an employee rating of 3.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baltimore County Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      56 reviews
      2.0
      Sep 8, 2025

      Better Than Retail, but not much better

      Librarian
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to help members of the local community. The branch staff tend to be nice and there is usually a positive atmosphere at the branch level, though it depends on the branch.

      Cons

      Little understanding, consideration, or support from upper management. They created over a dozen new positions in the past 2 years that all make over $100,000 per year. Now they've put a hold on hiring and intend to downsize staff in the branches because they have like 2 million dollars less for payroll with all the new and unnecessary positions they've created. The administrative personnel feel superior to everyone else and do not value or respect staff at the branch level. Branch staff are obviously considered beneath the royalty in admin.

      2.0
      Jun 21, 2025

      Your experience will vary greatly depending on your branch

      Librarian
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great benefits (including an employee health clinic) - leadership backs you up with customers

      Cons

      - Terrible management - miscommunications and negative energy galore. - Really clique-y and gossipy (staff would frequently gossip negatively about coworkers within earshot of other staff) - No schedule flexibility - DEI seems to be a do as I say, not as I do sort of thing at many branches, while more openly supported at others. It was 3 weeks before a single person asked me my pronouns, despite me wearing a pronoun pin and signing all my emails with the correct pronouns. - Admin office staff are entirely removed from what goes on in branches. - Marketing team has way too much influence over what programs librarians are running. The number of times I heard "We can't do that because Marketing won't like it"? Unnecessary. And with a complete lack of real-time posting or highlighting of individual branch programs.

      avatar
      Baltimore County Public Library Response
      11mo
      Thank you for your thoughtful feedback. Moving forward, our HR department will be making exit interviews a priority for you to share items like your advice to management noted above. One of our values is continuous improvement.
      5.0
      Jun 7, 2025

      Great Place to Work

      Library services assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Comfortable environment -LGBTQ+ friendly -Good immediate management

      Cons

      -Weekend and evening hours are non-negotiable -Customers can be difficult -Not a lot of opportunity for part-timers to go full-time

      avatar
      Baltimore County Public Library Response
      1y
      Thank you for sharing your feedback. We are implementing a new recruitment process that may address some of the issues mentioned above.
      Viewing 25 - 27 of 56 Reviews
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      ReviewsBaltimore County Public Library reviews

      Glassdoor has 56 Baltimore County Public Library reviews submitted anonymously by Baltimore County Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Baltimore County Public Library is right for you.