BambooHR reviews

3.6

66% would recommend to a friend

(776 total reviews)
avatar

Brad Rencher

83% approve of CEO

57% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

776 reviews
1.0
Feb 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote is nice, and SDR managers mean well.

Cons

I have always felt proud to be a part of such a values-driven organization. However, the recent announcement regarding the increase in quota by 25% with only a 1% increase in salary has left me feeling discouraged and frustrated. This new quota is not only unrealistic, but it will likely result in a pay cut for many employees who have been working hard to hit their targets. The company's values of doing the right thing, assuming the best, being open, enjoying quality of life, growing from good to great, leading from where you are, and making it count, seem to be at odds with this decision. As a SDR, I understand the importance of meeting targets and exceeding expectations, but the sudden increase in quota with such a minimal increase in salary makes it nearly impossible for us to do so. This puts a tremendous amount of pressure on employees and could lead to burnout and decreased morale. I have spoken with many of my colleagues, and they share my concerns. We all feel like our hard work and dedication to the company is not being recognized or valued. I hope that the company takes these concerns into consideration and finds a more equitable solution for its employees. While I have enjoyed working for this company in the past, the recent changes have left me feeling disappointed and frustrated. I hope that the company will reconsider this decision and find a way to support its employees in a meaningful and sustainable way.

2.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a new AE their SMB (AE1) role is fantastic. Great opportunity to learn sales and hone your skills. I don’t recommend going further than that.

Cons

I worked at BambooHR for over a year. I started in the AE1 role and hit my stride early. I was a top quota attaining rep month after month. I led the AE1 group and received a great deal of recognition and awards for being a top 3 performer month after month. Towards the end of my first year I was contacted by marketing to help them strategize ways to improve add-on attach rates on the sales floor after being the floor leader across all AE categories (1, 2, Senior) Around this same time I received my AE2 promotion. I was thrilled at the opportunity but little did I know this was the start of the end for me. During my short ramping period I had a few weaker months, which I feel should be expected adjusting to a different role. My manager assured me that it’s okay and that the other leaders knew my value and weren’t concerned about my performance. Not even a month later (right before Christmas) I was called into a meeting where I would be let go. My manager was in tears, she fought for me to keep my job but the higher ups said I had to go. This was NEVER on my radar, no PIP or good-to-great (BambooHRs own improvement plan) … nothing. If you are looking for a Mid-Market job or senior role this isn’t the place for you.

1.0
Feb 8, 2023

Words are great, Actions are HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

Good product for those who are ok giving business to a company that chews and spits out it's workers.

Cons

During onboarding you'll learn about how the company values are essential to success and a cornerstone of day to day work. You'll be enticed, happy, and ready to contribute to that promised culture. You'll think you finally found a company that values you as a person rather than just a cog. Guess again, this company DOES NOT care about you - don't listen to what they SAY, watch what they DO. Actions speak louder than words in every facet of life, and BambooHR killed their culture in one fell swoop on Feb 3, 2023. The top performers who went above and beyond every day have updated resumes and are no longer motivated because they no longer trust the company. I am not exaggerating - every. single. top. performer. On Friday afternoon right before sending us off for our weekend (no coincidence on the timing there!), they called this presentation and led off with "good news, you guys are getting a raise! This is a great opportunity!" and then proceeded to inform us that quota had been skyrocketed, pay was actually DECREASED, and 95% of the floor is now set up for failure. Anyone with knowledge of 3rd grade math can do simple calculations that show our pay was reduced, which isn't nearly as bad as the mind-numbingly pandering way in which it what presented as a positive change. I've heard people on the floor have actually broken down the numbers and presented it to higher-ups to show that we're not nearly as stupid as they think. They won't change anything though. They'll just hire new SDRs - THEY EVEN SAID SO!! If you want to work for a company that preaches high values, but acts on the polar opposite side of the spectrum, come to Bamboo, they're as performative as it gets. They truly expect you to hit unobtainable numbers, get paid below average for it, and keep your mouth shut. During the early stages of my tenure I saw myself making a career at BambooHR and never leaving. I was so motivated to do what's right for the company because I was happy and was lulled into a false sense of value. Now, I don't care at all what happens to the company, I'll clock in until I find something better and then I'll leave, because that's what they do to my lesser-performing colleagues, and to be honest I'm very upset that I've lost passion for this job. They'll spit me and out the moment it benefits them financially, and then they'll wonder why all top performers lost their drive. IMPORTANT ADVICE: If you're reading these reviews while considering sales positions at BambooHR, only read reviews starting on February 3rd 2023 (and watch out for non-sales managers sending through 5 star ratings to hide the truth). This is what the current company looks like, this is the current atmosphere. Feb 3rd is the day they took the axe to their values, implemented massive changes, initiated them immediately (and retroactively!!!!), and destroyed the mindset of the entire SDR and AE floors. Never in my life have I been treated like a dumber human than I was on February 3rd and there is no coming back from that presentation, although I'm sure they'll use their empty words to try without any corresponding action.

Viewing 304 - 306 of 776 Reviews

Glassdoor has 797 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.