Bandwidth reviews

3.8

69% would recommend to a friend

(462 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
4.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- The people and culture are outstanding (you really feel like you are part of one big team) - Always growing and coming up with new and exciting solutions for customers - The benefits are great (free health and dental insurance, 90 minute lunches) - Promote from within & you can really explore different career paths at Bandwidth if you want to move around - Brand new campus opening summer 2023 with an on-site Childcare Center, event center, sports fields and walking trails

Cons

- CEO just announced going back to office 5 days a week, which may not work for employees’ lifestyles - With a growing company comes growing pains - Voxbone integration isn’t fully integrated yet and customers are waiting for that

avatar
Bandwidth Response
3y
Thank you for your review. Bandwidth has been dedicated to working together in person for the last 23 years. Most recently, we have been publicly building a brand-new campus in Raleigh to support our unique, thriving, in-person culture. Our commitment to doing meaningful work while having a full, flexible life is evident in the new campus's central location, state-of-the-art offices, onsite Montessori school, fully equipped fitness center with indoor basketball courts, and rustic gathering place barn and amphitheater. We are excited about our upcoming move-in date in the summer of 2023. Our focus on our culture has driven almost a quarter century of growth serving our global customers. Throughout the last two and a half years, we have been clear and open about being committed to returning to full-time, in-person work here and at our new campus, and are excited to be bringing everyone back. There are other great companies that will offer hybrid and remote opportunities, but at Bandwidth we have never wavered from remaining in person. We believe we are in good company.
4.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

great people and developers payment above average good benefits package

Cons

The workload is a bit too high.

avatar
Bandwidth Response
3y
Thanks for your review.
3.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Benefits are pretty good, and pay has gone up recently - Lots of opportunities for advancement in the development organization if you do a great job - Seems like there is genuine effort to try to do the right thing, even if it's often not the right thing

Cons

- Bandwidth regularly loses high quality developers and struggles to replace them effectively; during COVID, bad policies led to an exodus of talent continues to ripple through the company today. I have had four different managers in a little over four years, and zero of the people I started with are still here. - The company acquired Voxbone about a year and a half ago and is still struggling to become a truly global company. There are efforts underway to accomplish this, but no one really has a strong vision of the product. I suspect part of this is due to the exodus mentioned before - At a development level, there's sometimes a lot of process to go through, as well as meddling from higher ups. It definitely promotes the idea of "it's better to ask for forgiveness than permission" - Bandwidth is still struggling to become a true software company. It has XML APIs without token-based auth...

Viewing 169 - 171 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.