Is Bank OZK a good company to work for?

Bank OZK has an overall rating of 3.9 out of 5, based on over 726 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Bank OZK to a friend and 74% have a positive outlook for the business. The best reviews about Bank OZK have been left by employees working as Banking Center Manager , CBRS and Vice President .

Does Bank OZK pay their employees well?

According to anonymously submitted Glassdoor reviews, Bank OZK employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Bank OZK. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Bank OZK?

78% of Bank OZK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bank OZK 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Bank OZK?

Client Service Specialist (43) , Bank Teller (21) , Consumer Banking Relationship Specialist (19) , Teller (17) , Banking Relationship Specialist (16) , Teller/Customer Service Representative (16) , Banking Center Manager (13) , Customer Service Representative (12) , CBRS (11) , Vice President (11) , Branch Manager (9) , AVP, Banking Center Manager (8) , Manager (7) , Software Engineer (6) , Assistant Vice President Banking Center Manager (5)

What are the pros of working at Bank OZK according to real employee reviews?

"great benefits and time off" ((in 68 reviews)); "Great culture where there is mutual respect and collaboration working together as part of a team." ((in 25 reviews)); "Great coworkers makes it tough to leave." ((in 22 reviews)); "Great work life balance" ((in 20 reviews)); "There is great leadership." ((in 20 reviews))

What are the cons of working at Bank OZK according to real employee reviews?

"Low Pay compared to other Financial Institutions" ((in 44 reviews)); "poor management with sales model" ((in 34 reviews)); "Upper management is blind to how employees are being treated by their supervisors." ((in 17 reviews)); "overtime is not good and no bonuses" ((in 16 reviews)); "up for your employees and branch managers don't get to make those calls." ((in 11 reviews))

What are the top reviewed Bank OZK locations?

Little Rock , Ozark , Dallas , Atlanta , Charlotte , Saint Petersburg , Tampa , Hot Springs , Valdosta , Houston , New York , Fayetteville , Fort Smith , Bremen , Frisco , Alpharetta , Texarkana , Conway , Jacksonville , Clearwater , Texarkana , Fort Worth , McKinney , Clarksville , Bentonville , Rogers , Harrison , Dallas , Wilmington , Austin

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Bank OZK

Bank OZK reviews

3.9

78% would recommend to a friend

(718 total reviews)

George G. Gleason

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Work/Life balance

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Senior management

Bank OZK has an employee rating of 3.9 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bank OZK employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Jun 16, 2025

New employee

Cssr customer service specialist

Recommend

CEO approval

Business Outlook

Pros

It has a good work environment

Cons

nothing to really mention at the moment

Bank OZK Response

We love hearing from our team members! We really appreciate you taking the time to leave a review.

5.0

Jun 13, 2025

Great Culture & Teamwork

Cbrs

Recommend

CEO approval

Business Outlook

Pros

Great benefits with a great environment and a team of experts that want to see you grow.

Cons

I have no cons at the moment.

Bank OZK Response

Thank you for your feedback. We appreciate your help in making Bank OZK an even greater place to work!

1.0

Jun 13, 2025

Understaffed and undertrained

Consumer banking relationship specialist

Recommend

CEO approval

Business Outlook

Pros

Good 401k contribution match. Decent health/dental benefits

Cons

Growing too fast too quickly. Branches are opening understaffed and undertrained. KPI focuses are weird. Why on Earth would you measure if a person logged on in the last 30 days. They want checking accounts but do absolutely nothing to help push that. Checking accounts are lackluster, does nothing to set them apart from the competition. Systems are clunky and in need of a desperate overhaul. Not user friendly at all. Don’t expect your manager to be in the branch at least 50% of the week in fact upper management encourages that.

Bank OZK Response

We appreciate all feedback. Thank you for bringing your concerns to our attention. We will pass them along to management.

Viewing 277 - 279 of 718 Reviews

Jobs at Bank OZK

Call Center Specialist I (Customer Service)

Loan Documentation Specialist I

Associate, Application Testing

Dallas, TX

View job

Digital Banking Specialist I

Ozark, AR

View job

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Ratings by category

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New employee

Great Culture & Teamwork

Understaffed and undertrained

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