Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,197 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time- work place flexibility in office. A global and successful brand.

Cons

A lot of politics, very siloed organization structure, a lot of “that’s not my job” or “that’s not the way we do/have done things”, not a lot of flexibility in the work or openness to change.

Viewing 7 - 9 of 11,197 Reviews

Glassdoor has 11,702 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.