Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,209 total reviews)
avatar

Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

When I actually get a shift I get to interact with customers and make sure they find what they're looking for

Cons

Short shifts. Three hours a month and no room to advance. Picked on for being the only guy working there.

5.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

- great training and tools to understand the best way to serve our customers and introduce our products - Task Split up appropriately between each employee ie if you are sales you sell if you are merch you stock. - discount of course

Cons

- pay is minimum if you are part time - my manager is amazing however our district manager was difficult to work with - short shifts (3 hours mot of the time and lots of on calls)

5.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I have been working there for three years and I love it! The management is awesome, we are like a big family and it's always a fun day at work. It is not too serious and always treated respectfully by employees and employers. Great experience for fast-paced, customer service and sales floor. Of course ALL of this is solely based on the location and who is running it, because everyone is different, but the store I work at is amazing. I do most of the training for the new associates and I always get praised for my good people skills with associates and customers. People rarely quit this job but when they do, it's always really sad to see them go.

Cons

It can be a bit fast paced for some people and there is a lot of talking to customers that not everyone likes. You are required to use open-ended questions (while I sometimes don't always do that, and nothing bad happens) which not everyone is comfortable with. Sometimes managers have unrealistic expectations but when they aren't always met it's really not a big deal. Again, this is just the store I work at, so it isn't like this everywhere. My advice is don't go into a job having set expectations only to have them disappoint you. Try it out for yourself and see what works for you!

Viewing 11044 - 11046 of 11,209 Reviews

Glassdoor has 11,714 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.