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Baxter

Engaged Employer

Baxter Customer Service reviews

4.0

100% would recommend to a friend

(3 total reviews)
avatar

Andrew Hider

Not enough data to show CEO approval

100% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.9

Culture & values

4.0

Senior management

4.0

Career opportunities

3.9

Compensation and benefits

Ratings by demographic groups

Reviews by job title

3 reviews
4.0
Oct 8, 2025

Great team to work with

Customer service
Recommend
CEO approval
Business Outlook

Pros

Really close team who are always willing to help each other out

Cons

No cons that I can think of

avatar
Baxter Response
8mo
Thank you for sharing what it’s like to work at Baxter. We value your contributions the past 8 years!
3.0
Jul 1, 2019

Customer Service Coordinator

Customer service
Recommend
CEO approval
Business Outlook

Pros

Remuneration is above average for Customer service roles

Cons

High Pressure Workload, Alternating Shifts, Short Lunch Breaks

4.0
Oct 5, 2016

Customer Service

Customer service
Recommend
CEO approval
Business Outlook

Pros

Pay starts around 40k, majority of representatives move up quickly. Rewarding work, customer-facing speaking with nurses and dialysis patients and providing products that help sustain lives. Split between two divisions: Renal (dialysis home patient side) and Medical products (hospital side)

Cons

Like most office environments there can be quite a bit of nepotism. A lot of push to remain on phones and "adherence metrics." Supervisors/Managers sending out alerts to "take a call" can be quite annoying at times considering all agents are already on the phone with customers. The dept has been doing better with their new director and morale has been increased

Related searches: Baxter Customer Service jobs | Baxter Customer Service salaries | Baxter benefits | Baxter Customer Service interviews | Baxter conversations
Baxter reviewsBaxter Customer Service reviews

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