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      Baxter

      Engaged Employer

      Baxter reviews

      3.6

      68% would recommend to a friend

      (4,493 total reviews)
      avatar

      Andrew Hider

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Baxter has an employee rating of 3.6 out of 5 stars, based on 4,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baxter employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Apr 9, 2021

      Undervalued customer service employees

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good healthcare coverage and I liked my peers

      Cons

      Low pay, customer service employees are hounded to push out calls nonstop making for a poor work/life balance, with no incentive whatsoever to do better, but if you don't do an insane number of calls you will have a low score and reprimanded. Little guidance for growth, very strict and just poor management overall. Felt like a number not a human being. Management doesn't care about the quality of care you deliver to the patients-- they care about the statistics of the phone call. So if you are on one call for a long period of time because you have to go above and beyond to help a patient, it actually works against your overall score. If you are even one minute late you are docked way too much. mandatory overtime for months at a time with no hopes for it ending.

      avatar
      Baxter Response
      5y
      Thank you for taking the time to share your perspectives. We're sorry to hear your expectations were not met. We wish you success in your next career opportunity.
      2.0
      Feb 8, 2021

      Great place to work if you have no aspirations of being promoted.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary, benefits, pleasant people.

      Cons

      Baxter makes a big deal of being included on multiple "Best Place to Work" lists, but I'm not sure what metrics are being used for that. The salaries are well below market value and professional development is minimal. You can work hard and meet/exceed all of your targets, but the chances of promotion are slim to none--despite the rhetoric constantly spouted about rewarding and retaining talent. It's even more pronounced if you are a person of color. Don't believe me? Check and see how many Blacks or others are in leadership positions. Even those in middle management are fleeing to other companies en masse.

      1.0
      Nov 20, 2020

      Baxter Healthcare

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaboration with co-workers and safe work environment

      Cons

      Senior Management is not concerned about lower level employees

      Viewing 196 - 198 of 4,493 Reviews
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      ReviewsBaxter reviews

      Glassdoor has 5,975 Baxter reviews submitted anonymously by Baxter employees. Read employee reviews and ratings on Glassdoor to decide if Baxter is right for you.