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Bectran

Engaged Employer

Bectran reviews

3.8

75% would recommend to a friend

(103 total reviews)

Louis Ifeguni

80% approve of CEO

68% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Senior management

3.7

Career opportunities

3.6

Compensation and benefits

3.3

Work/Life balance

Bectran has an employee rating of 3.8 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bectran employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

103 reviews
1.0
Feb 15, 2018

Most Negative Experience of My Professional Career

Senior software sales executive
Recommend
CEO approval
Business Outlook

Pros

- Chicago office is in a Trophy Building at Wacker/Madison - EXCELLENT product offering - No direct competitors - Chicago sales reps are good people - They finally got an HR person and she's working hard to keep things balanced and put new things into place to help the company grow - New sales director recently hired (sales previously reported to CEO directly) - Base salary is OK - Paid ZoomInfo and/or LinkedIn Sales Navigator - Fully-paid health care (United Healthcare) - HR is great

Cons

- No proper training - Scheduled lunch time - VERY rigid with time off - No culture or stated company values - "Rookie" CEO and CTO's first attempt at running a company, and it shows - They will lowball you on salary (expect to negotiate) - Night meetings sometimes last from 5:15pm until 6:15pm - Excel and Google Sheets are the norm, as the CRM they have isn't utilized - No marketing person (he quit a few months after he started) - Farm your own leads to even have a chance of success - CTO has longer-term employees spy on newer people for various reasons - CTO scolds the great employees on our development team in front of everyone for minor mistakes (in the way a father scolds his 11-year-old son) - There are two "sales reps" that are given de facto managerial status and all of the top-tier accounts regardless of territory - Most sales reps quit or are fired within 2-4 months - You will regularly be threatened in weekly meetings where the CEO verbally abuses you in front of your coworkers if he thinks your pipeline isn't growing quickly enough - By all reasonable accounts, this is not a serious operation for anyone other than the CEO, CTO, and their 2 "favorites" who they give all of the accounts and pay them to go to trade shows.

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Bectran Response
7y
We really appreciate your honest feedback. We believe in empowering employees and implementing corrective actions periodically based on the feedback received. As you may already know, workplace dynamics are different for an emerging IT company as opposed to that of an established organization. However, there are certain advantages also as highlighted above in your feedback. We are highly determined to make sure that Bectran is amongst the healthiest companies to work for. We have since implemented generous work-life balance policies to match the competition in the hi-tech industry. Please feel free to reach out to us at pr@bectran.com in case of any further concerns. Take care. Thanks.
1.0
Nov 18, 2018

Incompetent, backwards and nasty organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is decent for the credit dept

Cons

Sales process is antiquated, you cal leads off excel spread sheets. You would think for a cloud company, they would have a sales CRM....Management is much too frugal for that. This sales organization is run like a telemarketing bank. They do not keep salespeople more than 3 months as they church and burn them for leads. PTO is a joke, the CTO somehow is somehow running the sales dept? If you dont believe me, the company has been around for 6 plus years. Only 1 salesperson has been there over 2 years. Look at how many salespeople came and left in a short period of time. The owner has a brilliant technical mind, but is mysogonistic and rude and quite frankly the EEOC should take a look into some practices. I could provide witnesses and examples.

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Bectran Response
7y
Appreciate your honest Feedback! Management is actively working on all the shortcomings highlighted. Most of the suggestions mentioned by you were already addressed. As Bectran is an evolving company there are bound to be some roadblocks which we are constantly working on to offer a more suitable, motivating and engaging environment. We have continued to make changes to our existing HR policies to guarantee employee retention and satisfaction. Please feel free to reach out to us at pr@bectran.com in case of any further concerns. Take care. Thanks.
1.0
Oct 23, 2017

Think twice. Maybe Three times.

Enterprise account executive
Recommend
CEO approval
Business Outlook

Pros

You get paid on time Health/dental/vision Product is good, and platform specialists work hard to present good demos.

Cons

No actual CRM (access to what they do have is restricted until you have a demo). No lead database No mass email tool No click to dial Inbound leads are not distributed. LinkedIn is not paid for. Calendar use is confusing/leads often hop on wrong calls. They're using 3-4 different tools which do not help the sales process. Note taking and dialing is a very manual process. They do not practice what they preach, which is streamlined automation and efficiency (this is completely lacking in the sales dept) Lead encroachment and territory crossing is commonplace. Most have survived here by preying on the leads that have been leftover by those who left. The Salesforce seems to be full of people with the "survive and advance" mentality. Turnover is very high. Business development managers and other long termed salesman are interested in themselves, not so much the company. Beware this behavior. Long hours, redundant meetings (meetings on Fridays after 5:15) which interfere with calling hours. No vacation until a year in, only five holidays off, working those days before the holiday too; Xmas Eve, New year's Eve, day before Thanksgiving, etc. Lots of pressure to perform and build pipeline, with almost no tools to help.

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Bectran Response
7y
Thanks for your feedback. We acknowledge your valuable inputs and there are already substantial improvements in all the areas you highlighted. We have long established a very competitive HR process, and management is actively guiding us on further refinements of the HR policies to promote employee well-being. Our employee hand book is updated from time to time and circulated to the employees so that they are aware of all the benefits offered by the company. We have continued to see positive shift in employee satisfaction since the implementation of our HR policy changes. We have implemented an improved CRM process and set-up additional Lead Generation teams to generate leads through industry standard tools to complement our sales team. We wish to continue progressing in this direction to ensure better growth and learning for all our workforce. Please feel free to reach out to us at pr@bectran.com in case of any further concerns. Take care. Thanks.
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Glassdoor has 104 Bectran reviews submitted anonymously by Bectran employees. Read employee reviews and ratings on Glassdoor to decide if Bectran is right for you.