Is Ben & Jerry's a good company to work for?

Ben & Jerry's has an overall rating of 4.1 out of 5, based on over 550 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 89% of employees would recommend working at Ben & Jerry's to a friend and 78% have a positive outlook for the business. The best reviews about Ben & Jerry's have been left by employees working as Shift Lead , Shift Leader and Ice Cream Scooper .

Does Ben & Jerry's pay their employees well?

According to anonymously submitted Glassdoor reviews, Ben & Jerry's employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Ben & Jerry's. This rating has been stable over the past 12 months.

How satisfied are employees working at Ben & Jerry's?

89% of Ben & Jerry's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ben & Jerry's 4.3 out of 5 for work life balance, 4.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ben & Jerry's?

Ice Cream Scooper (96) , Shift Leader (44) , Scooper (41) , Cashier (11) , Manager (11) , Shift Lead (10) , Assistant Manager (9) , Atendente (8) , Ice Cream Scooper and Cashier (8) , Sales Associate (6) , Store Manager (6) , Sales Associate/Cashier (5) , Customer Service Representative (4) , Shift Manager (4) , Tour Guide (4)

What are the pros of working at Ben & Jerry's according to real employee reviews?

"You get free ice cream and it is pretty chill until rush hour (around 11:00pm)" ((in 39 reviews)); "Lots of great people to work with" ((in 20 reviews)); "Coworkers were great." ((in 19 reviews)); "Flexible hours help with work/life balance." ((in 17 reviews)); "Friendly staff and shift leaders" ((in 14 reviews))

What are the cons of working at Ben & Jerry's according to real employee reviews?

"Low pay and no ability to control schedule most likely." ((in 23 reviews)); "Management is poor, difficult to get along" ((in 20 reviews)); "Very low salary for part timers" ((in 6 reviews)); "Minimal staffing and long hours" ((in 3 reviews))

What are the top reviewed Ben & Jerry's locations?

Boston , Burlington , New York , Waterbury , Washington , Saint Albans , South Burlington , Nashville , San Francisco , Portland , Chicago , Yorktown , Fairfax , Saratoga Springs , Greensboro , Raleigh , Memphis , Miami , Braintree , Athens , Albany , Ann Arbor , Burbank , San Diego , Manchester , Sarasota , Reston , Asheville , Charlotte , Guaynabo

Skip to content Skip to footer

Notifications

Ben & Jerry's

Ben & Jerry's reviews

4.1

89% would recommend to a friend

(482 total reviews)

Matthew McCarthy

96% approve of CEO

78% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.3

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

3.0

Career opportunities

Ben & Jerry's has an employee rating of 4.1 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ben & Jerry's employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

4.0

Oct 22, 2025

Management makes or breaks it

Lead cake decorator

Recommend

CEO approval

Business Outlook

Pros

The training and the overall company are great

Cons

Only one scheduled all day, poor communication

3.0

Oct 17, 2025

Well Intentioned

Catering coordinator

Recommend

CEO approval

Business Outlook

Pros

CEO’s door is always open

Cons

No real direction with clear goals

4.0

Oct 16, 2025

Very flexible

Ice cream scooper

Recommend

CEO approval

Business Outlook

Pros

Decent pay in the summer and the management for the most part is nice

Cons

Came home at 12, you have to travel to different store locations which could be annoying

Viewing 13 - 15 of 482 Reviews

Top companies for "Compensation and Benefits" near you

NIKE

3.9★Compensation & Benefits

Procter & Gamble

4.1★Compensation & Benefits

Sherwin-Williams

3.6★Compensation & Benefits

L'Oréal

4.0★Compensation & Benefits

Jobs at Ben & Jerry's