Best Buy reviews

3.5

59% would recommend to a friend

(41,885 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
2.0
Apr 24, 2009
Recommend
CEO approval
Business Outlook

Pros

you get a very nice employee discount the job is not hard or tiring

Cons

best buy believes its sales people (the ones actually getting customers to buy the expensive stuff that fuels profits for the whole company) deserved any credit or compensation when they do a good job. the company would rather take the sale guty's commission and give it to his manager who standsx or sits behind him so that he can hassled him about the service plan he didn't attach. after all he gets a bonus if i sell enough service plans. this creates a situation where the only motivation i have to push high margin goods is to keep my boss from reminding me that his bonus dedpends on me selling high margin attachments for him. the problem with this is that the managers don't sell they babysit and tell you what you sholuld have recommend so he can get his bonus. other than him pushing me to earn his bonus for him i make the same pay regardless whether i move 200 or 20000$ worth of goods out the door. in fact i make 10 bucks an hour whether i sell or i fake sell. this working arrangement also leads the managers to insist on pushing employees to do things that our training, company policy, an\d care for our customers would advise against. if you didn't want your boss to give you a hard time or schedule poorly thjen it was strogly encouraged you say whatever. m is needed to sell that service plan afterr all i wouldn't want my boss not to get his bonus right?

4.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The Job is a good place to work because its fun.

Cons

Hour can be bad if your managers are mean. They may have you work crappy hours like close then open.

1.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The discount. Thats it. You get an awesome discount and you really get a taste of how much Best Buy is ripping off their customers.

Cons

Everything. The managers are incompetent and lazy. They push employees to tell lies to customers to increase profit margin but have ways of explaining it to make it sound justified. They pick favorites and that is how people get promotions. They can deny your time off requests for any reason. The HR staff that is there to help employees being treated unfairly does pretty much nothing. The pay scale is very unfair from one position to the next and talking about pay is grounds for termination because they don't want the employees who are getting screwed to realize it. Overall a terrible place to work unless you want the discount. Don't try to make this into a career.

Viewing 41503 - 41505 of 41,885 Reviews

Glassdoor has 43,438 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.