Best Buy reviews

3.5

59% would recommend to a friend

(41,895 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
3.0
Mar 4, 2011
Recommend
CEO approval
Business Outlook

Pros

It is actually a great place to work, with a huge campus, flexible work schedule, ability to work remotely as needed, casual atmosphere, extensive array of technological systems integrated with each other you actually learn a lot with not only technical but also the business aspect of your work. Get ready for the Holidays, though - it is the busiest time of the year!

Cons

- Too focused on cost-cutting, everything is just being outsourced - practically only people that remain on campus are the higher-ups. Since practically everything is done outside the US, resolution for problems have poor turnover rate. - Too much red tape. Everything is micromanaged - even an emergency fix for a system bug takes a long time to deploy because it has to undergo "due process", when it will only take half the time to actually perform it. - While it's fine to have most of the teams outside US, they should also consider the well-being of the on-site employees managing the teams outside US. They frequently employ just one or two resources on-site, and given the amount of workload thrown at them they have to work weekends - bye bye work-life balance. - Because of the high count of managers, VPs and up, meetings are relentless! One sometimes has to attend meetings for the entire day, and only get to do actual work at the end of the day (thus proving the point that they should have more people on-site so some can attend meetings and some can actually do their work).

5.0
Mar 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Worked well around my college schedule. Paid more than other minimum wage jobs. Co workers were great to work with. Management was great as well.

Cons

Two words- The Customers. People are idiots who don't understand policies and think everyone would make exceptions for them always.

3.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

They provide great product and sales training with a fun environment, as it seems with most stores. The face to face in-depth customer sales experience you gain is invaluable, and can't be found with most other part time or full time retail jobs. This is a job that you can reference for sales experience and gain valuable communication skills.

Cons

For a non-commissioned job they push sales goals and numbers constantly as if they were commissioned or quotas, sometimes pushing customers for things they don't need. Also, expected to have the skill, knowledge, and presentation of a corporate sales rep for the pay of a retail cashier.

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Glassdoor has 43,448 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.