Best Buy reviews

3.5

59% would recommend to a friend

(41,874 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
1.0
Dec 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The discount is amazing. Items can be purchased at the wholesale cost + 5%. A lot of items can come out to be 30-50% off. The work environment is somewhat organized which works out okay compared to a small store, which can be very unorganized. The staff is fun to work with (not including supervisors and managers).

Cons

I am scheduled to do plenty of close-open shifts that have less than 8 hours between shifts. The pay is way to low for the amount of responsibility given. Management could care less about your personal life and will deny all time requests off and availability changes. The job is not commission based. Sales begin to lose meaning to lower employees.

2.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

You can earn great money in management but be prepared to earn it in blood, sweat, and tears - literally. If you are lucky to work in a store that has a great team that makes it a lot of fun. Good discount and benefits.

Cons

Most political retailer I have ever worked for. You are only as good as your latest scorecard - and everything is on a scorecard. For a non commission sales force the pressure is extreme. The freedom to really treat employees like individuals is extremely limited. Everything is controlled to availabilities of your team to your methods of recognition. If it doesn't meet company plan forget it. Stores do not reflect the communities and if you are a minority of any kind you have no future unless you have the right connections. Mediocre managers often survive and there is a lot of bias even at the General Manager level.

3.0
Dec 24, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at Best Buy is the other people you work with. At times the customers can really get to you, they make you want to pull your hair out to be quite honest. They ask you questions, then immediately challenge your answers. Ya know what buddy? If you already know all the answers stop asking me. Anyhow, the people you work with are fun, creative folks that really do care about their jobs, to a certain extent. The pay is relatively fair and on par with other jobs in retail. The benefits were reportedly very good, but I was part-time PCHO so I wouldn't know. The room for advancement is certainly attractive, but very competetive.

Cons

The only real downside to working with best buy for me was my inability to move up in the company. I put alot into the job and didn't really get a fair return, however I cannot necessarily blame this on Best Buy or it's management/policies. I wasn't there for that long, I was only part-time, and there were not that many positions available at the time. The GM did try to work with me in that regard, much kudo's to that fine individual, she absolutely cares about all of her employees. For me it was just the fact that I couldn't move up with this great company, I didn't have the patience.

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Glassdoor has 43,425 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.