Best Buy reviews

3.5

59% would recommend to a friend

(41,874 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
3.0
Dec 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Great training Good discount Good Benefits Opportunities to learn Always hiring for positions Good communication with supervisors and management Good Human resources department

Cons

hours Uncertainty of job roles Constant restructuring chain of command Lack of detailed feed back Certain days are mandatory regardless of stated availabilty

5.0
Dec 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The company embraces work-life balance -- affording employees, to a degree, to wrap work around their life schedule more easily, as opposed to having their life schedule be completely dictated by work. This balance empowers employees to more efficiently manage their schedule and work more easily when it works for them -- hence driving retention. The people at the company are top-notch. The environment is very fast and fun. Senior leadership at Best Buy is nothing short of impressive; they consistently make really good decisions and always do right by the company and by the employees. There is a lot of respect in the building -- for leadership as well as amongst peers. It's also a relatively "flat"-feeling organization; while there are layers and levels, it doesn't 'feel' that way; middle-management levels comingling with VP or above levels on a daily basis is not unheard of.

Cons

The company seems to change -- direction, shift, expand, re-direct -- on what seems like a daily basis. This can seem chaotic and frustrating (but if they didn't change/evolve, they'd likely be dead by now, so it's a good thing). As a result, you must be able to embrace change to be a happy employee there. There is very much an "Fire! Shoot! Aim!" approach to most of the work and people run before they walk often, which does create process gaps and wasted effort and money.

2.0
Dec 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Discount is good. Pay is competitive. Generally coworkers are great. Many locations to work at, especially convenient if you are wanting to move to a different city or location. Good assortment of accommodation programs from vendors as well, Intel, Samsung, Apple, Sony, many others all provide deals to Best Buy associates.

Cons

Politics. You MUST kiss rear to go anywhere. Results do not mean anything. Hypocrisy. At all the stores I've been to, management at a store and district level (and as far I know, territory and above) do not subscribe to their own company values. They hire externally and pay MUCH more to external candidates than to more qualified and trained internal candidates for positions.

Viewing 41635 - 41637 of 41,874 Reviews

Glassdoor has 43,425 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.