Pros
Everybody gets along very well at best buy. There are a lot of opportunites to grow and gain knowledge on technology. Before I started selling, they sent us to a great training in NYC to make sure that we'd be proficient in what we were doing with our sales. However, as a cashier, they treated us like children. The keyholders were nazis. God forbid if you actually help anybody, you get screamed at for doing so. Talk about terrible customer service. Being out on the floor you get a ton of freedom. Plus if you're in wireless sales there is opportunity for bonus. It can be anywhere from 15%-30% of your monthly pay. Our hours are prety decent because we're a testing department--but who knows what it could change too by next year.
Cons
Being a cashier/csr is probably the worst position in best buy. You get no respect by anyone, management, coworkers, or even your fellow keyholders. The managers are defintely power hungry, as if their positions actually mean something. They're managers of a retail store, not rocket scientists. Any department other than wireless isn't compensated in anyway for good sales. They're pushed to get x amount of sales and dollars and get yelled at if they don't. Why should they care if they're not getting anything for it but a lousy 9.00 per hour!? As with any job there is a lot of drama. Most kids are 17-23 and there is nothing better to do that to talk a bunch of childish crap.
