Best Buy reviews

Flavor of the day/week/month. There is so much different direction from every aspect you can think of. Too many different directions from too many different market leaders. Not enough recognition for the good work and only pointing out what needs improvement. If you are making your revenue budgets but not comping then they mark you for that. If you're making comps but not revenue budgets it's the opposite. So in essence you must obtain both. Same for margins. Politics play a major role if you wish to advance in the minimal leadership positions left after the 12-18 month continuous restructures. Once you are in don't expect much for an annual appraisal ever or merit increase. They will pay someone with no Bby experience much more to bring them on board than if you are somehow promoted within. Extreme productivity goals that are sometimes completely unrealistic depending on the location. Don't expect any work life balance once you get into leadership but that's normal for most of any retail. Benefits are moderate at best and come at a high cost to the employees. They expect great results when it comes to customer satisfaction yet do nothing to correct issues like appliance delivery which they 3rd party out and the store has no control over. Unrealistic close rate expectations depending on location. They preach about the employee environment and do internal surveys 2x per year but little has ever changed in this area in the 10 years I was with them. It's up to the store leadership and in a lot of cases the capacity of the leaders in their role don't match the skill set required.

The biggest challenge today is that top execs truly, genuinely do not care about how employees feel about working at Best Buy. They have actually said so. People work to serve the stock price, which now enrichens only a couple top execs - the CEO and CFO, both recent outsiders. They are Wall Street darlings, but a nightmare when it comes to creating a positive work experience.