Best Buy reviews

3.5

59% would recommend to a friend

(41,855 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
1.0
Sep 22, 2012
Recommend
CEO approval
Business Outlook

Pros

The discount is nice to have. It used to be much better though a couple of years ago. My co-workers at my store turned out to be good friends of mine, but since the store closed it would not be the same.

Cons

Customers get the right to berate and abuse you for defending Best Buy's asinine policies regarding anything. Best Buy makes their employees work long hours with little or no breaks. Managers are dismissive and over work their employees while under training them. This is why most of the staff at Best Buy Stores have very little product or policy knowledge when they are put out onto the sales floor. And let's not forget about that awful uniform.

3.0
Sep 7, 2012

A tough place right now

Recommend
CEO approval
Business Outlook

Pros

Many possible career paths, take the initiative and you can move across functions easily. A great place for self motivated people to gain diverse experience. Feels like significant change is around the corner, finally.

Cons

We need to get more new blood into the company, at corporate and in stores. Too many people only know best buy and are incapable of thinking beyond how things have always been done. It's a stressful workplace and the strong performers are overworked and under compensated.

2.0
Oct 29, 2011

Lots of opportunity amid the chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to switch disciplines or functions, flexible work schedules, very nice people, beautiful corporate campus make it a place with very good work culture, its a fun place to work. In many jobs, you have considerable freedom to control your own performance and career destiny.

Cons

Because the general feeling is "anyone can do anything" you'll experience a lot of the Peter Principal where individuals have reached the limits of their capability. A general lack of strong intellectual thinkers; being "too smart" is sometimes a detriment in an environment where many senior leaders came up from the stores with limited outside experience and sometimes limited education. Poor performers don't get fired because company wants everyone to feel like family and there are often unclear objectives or evaluations are based more on interpersonal feelings and personality than true objectives and accomplishments

Viewing 103 - 105 of 41,855 Reviews

Glassdoor has 43,406 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.