Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Dec 2, 2025

Go Corporate

Recommend
CEO approval
Business Outlook

Pros

Entry way into hospitality. You can learn a lot about business working inside the hotel

Cons

Unless you have an exit plan, do not think long term career especially under Franchise ownership

3.0
Dec 2, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

Pretty simple job, clean go home

Cons

Management became very toxic and made it hard to continue working

4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The people they hire are all wonderful people, who have a love for what they do. When people have a passion for what they are doing, it makes for a wonderful workplace.

Cons

Long hours, low pay for all the work and extra time that goes into the position.

Viewing 43 - 45 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.