Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

good team and workload balance. there are busy and slow seasons.

Cons

The pay could be better for the labor.

2.0
Oct 22, 2025

Not Good (as of late 2025)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors and managers here support you. And nearly everyone is just nice to work with. A breath of fresh air.

Cons

The Technology Management organization has become a culture of fear and CYA since new leadership has arrived. It can happen sometimes when there is new leadership but I’ve never seen anything like this. Since salaries here are low, people stay because they like their coworkers and we had a great culture of support and positivity. But now good people are leaving, others are being thrown under the bus, and they’ve started layoffs. Do not work here.

5.0
Oct 19, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's A Good place to work

Cons

No cons that I am aware of

Viewing 52 - 54 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.