Best Western reviews

3.4

52% would recommend to a friend

(2,360 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Sep 5, 2025

ok

Recommend
CEO approval
Business Outlook

Pros

good people to work with

Cons

poor pay for the work we do

5.0
Sep 3, 2025

Loved my location

Recommend
CEO approval
Business Outlook

Pros

Each hotel is indiviually owned and operates under BW. Previous owner was awesome to work for until they sold the hotel. BW is a great company to work under.

Cons

None great company and policies

4.0
Sep 3, 2025

Good pay / High Stress

Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Pay. Room for advancement depending upon the department.

Cons

Depending upon the department, many do not offer advancement opportunities. It's not what you know but who you know A lot of high level management level departures without explanation

Viewing 73 - 75 of 2,360 Reviews

Glassdoor has 2,688 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.