Best Western reviews

3.4

52% would recommend to a friend

(2,360 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The Owner and her family are just the most amazing , generous and supportive people I have ever worked for. the hotel is busy but not overwhelmed, the nights were quiet and there was always more than enough time to get the workload done, and still have time to study or work on projects either personal, or around the hotel .

Cons

a bit of a struggle dealing with the homeless at night, trying to get rooms, frequently stealing small items from around the hotel and lobby or trying to sneak in and find places to sleep. You never arrive on time to enjoy the bar and resteraunt they frequently close before the night shift starts. and the hotel has a very small staff so you rarely see any other staff, or supervisors unless you make an explicit point to come in early, stay late or come in on time off to see them.

4.0
Aug 24, 2025

Night Desk

Recommend
CEO approval
Business Outlook

Pros

10 hour shifts 4 days work week. Extra hours available Staff was nice and friendly

Cons

Often dealing with angry or uncomfortable guests while working alone.

5.0
Aug 17, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Great work environment and good position.

Cons

Pays above minimum but not enough for the work being done.

Viewing 79 - 81 of 2,360 Reviews

Glassdoor has 2,688 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.