Best Western reviews

3.4

52% would recommend to a friend

(2,360 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive coworkers. Flexible scheduling. Opportunities to learn about hotel operations and customer service. Decent starting point for a career in hospitality.

Cons

Limited growth or promotion opportunities. It can be understaffed during busy times. Management styles can vary a lot by location. Physically demanding shifts, especially in housekeeping or operations.

5.0
Jul 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was simple and effective, management is incredibly flexible and helpful.

Cons

Sometimes it can be boring.

Viewing 88 - 90 of 2,360 Reviews

Glassdoor has 2,688 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.