Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 6, 2026

Just don’t

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It a job if your desperate

Cons

Management is quick to point out a mistake and NOT ask why it happened. WATCH your paycheque for Missing hours, wrong payment for wages, etc

5.0
Mar 2, 2026

Chill

Recommend
CEO approval
Business Outlook

Pros

Good fun speaking to have guests that are re occurring over a short period of time.

Cons

When it wasn't busy and we needed someone to set up a sofa bed and I got the short end of the stick and had to do it myself it was my least favourite part of working at a hotel.

Viewing 16 - 18 of 2,359 Reviews

Glassdoor has 2,686 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.