Best Western reviews

3.4

52% would recommend to a friend

(2,359 total reviews)

Larry Cuculic

57% approve of CEO

42% positive business outlook

Best Western has an employee rating of 3.4 out of 5 stars, based on 2,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Western employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 31, 2013

A learning experience

Recommend
CEO approval
Business Outlook

Pros

I met some wonderful people(both coworkers and guests). The property is kept up really well. The rooms are very nice.

Cons

When I was there we worked 10 hr shifts(sometimes longer), and it really got to be too much after awhile. And it was kind of pricey

1.0
Jul 26, 2013
Recommend
CEO approval
Business Outlook

Pros

My answer would be 'none' but there is a minimum for how many words you have to write in this space.

Cons

Low pay for physical labor, no benefits, no limit to how long they will say you have to work in one day, understaffed so you are overworked, give you quotas you can't meet, will try to cut corners on employee pay in every way possible

1.0
Jul 18, 2013

Horrible place to work.

Recommend
CEO approval
Business Outlook

Pros

Tips in some rooms but the ones who destroy the rooms the most don't tip.

Cons

Management treats you like crap. Housekeepers were not allowed in lobby. You have to do a room in 30 min no matter how big it is and how big of a mess they make in room. Then they treat you horrible if the room is not perfect. I was there a year missed 2 days they wanted a doctors note for both days but you have to pay for insurance so the doctors note comes out of your pocket. As a housekeeper your paycheck is at most 400 every two weeks. They also keep hiring more housekeepers so you get less hours.

Viewing 2281 - 2283 of 2,359 Reviews

Glassdoor has 2,687 Best Western reviews submitted anonymously by Best Western employees. Read employee reviews and ratings on Glassdoor to decide if Best Western is right for you.