BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Dec 13, 2021

All good

Recommend
CEO approval
Business Outlook

Pros

Non at all for me

Cons

Short notice for the Recreation Assistant

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BetterUp Response
4y
Thanks for sharing your feedback. We actually don't have a Recreation Assistant role at BetterUp. If you'd be open to reaching out to the People Team directly, we'd welcome any more details you can provide so we can work to continuously improve our employee experience.
2.0
Nov 29, 2021

Poor pay,

Recommend
CEO approval
Business Outlook

Pros

BetterUp is a great place to work. The diversity and the company culture is applaudable.

Cons

The biggest con is that the company pro rata the hourly pay for coaches. Coaching is run by intelligence and compassion. Whether the session is 30 minutes or 45 minutes, the effort taken by the coach is the same. I feel the contract stating the pay and providing a pro rata pay is not being transparent.

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BetterUp Response
4y
Thank you for your feedback. We are very happy to hear that you’re finding BetterUp a great place to work, especially when it comes to diversity and company culture. We wholeheartedly agree that coaching is run by intelligence and compassion, and we are laser-focused on building the best coach experience we can for our coaches around the world. Our coaching rate is contracted at the hourly rate because our programs offer varied session lengths, and we feel it’s important to compensate coaches for their time accordingly. Our compensation model goes beyond remuneration, completely eliminating the need for overhead costs related to client acquisition and personal marketing, and includes other non-monetary benefits like automated payroll, simplified scheduling, continuing education opportunities, access to luminaries in the field as well as proprietary assessments and tools. Transparency is hugely important to us, and that’s why our compensation structure is explicitly stated in our coaching services agreement. If you have feedback on how we could make our coaching services agreement more clear, we’d love to hear your feedback at support@betterup.co.
3.0
Nov 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company to work for if you want to work from home, have lots of flexibility and do deeply satisfying work with high performing executives across the U.S.

Cons

Very modest hourly pay rate, and very little growth potential.

Viewing 343 - 345 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.