BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
5.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I wanted to wait until I worked here for a good amount of time and had a chance to see any "dirty laundry" before I shared my thoughts on what it's really, really like to work here. No workplace is perfect, but out of all the workplaces I've been at...BetterUp is the one that checks all these boxes for me (in no particular order): 1. Supportive, emotionally-intelligent, high-performing people. There's no babysitting here. We trust each other to do high quality work, and understand that we are people before we're employees. I find myself constantly impressed by how multitalented people at BetterUp are. We have a culture of doing "inner work" or pursuing intentional rest, self-work, learning pursuits. And it shows. People here are seriously impressive, beyond the work we do 9-5. 2. Management that leads by example -- whether it's committing to promises, setting boundaries, or encouraging rest (we actually just had an All Hands meeting where our CEO talked to us about carving out intentional periods for rest and replenishment.) 3. Growth trajectory and long-term viability of the company. 4. A product that actually works, and a mission that's deeply impactful on a human level. It makes the work exciting, especially when you're given the flexibility to pursue projects based on your skills, growth areas and interests. 5. A culture of learning. Work to learn is a big principle of ours here. We don't fail here. We learn. 6. A sense of belonging. Not just from a DEI perspective (though we have had a really great framework around diversity, inclusion, equity, and belonging since even before 2020 when companies started to get savvy to it). Care for each person is a value of ours, and as the team grows and the culture adapts to include more people, we haven't lost that sense of caring for each person. Not in a one-size-fits-all way, but in a way that's actually respectful and not just performative.

Cons

This is a high-growth startup environment so there must be cons, right? I get most frustrated by unrealistic deadlines (especially when they're deadlines we've set somewhat arbitrarily ourselves). So we rush to do it, then decide last minute that it can't be done (because we've run out of time) -- so, we extend the timeline and now have to re-do the work to make it better than the rush job we just did. And it makes me wonder why we couldn't have just set a more realistic deadline to begin with to avoid having to do a rushed patch job just to get it through the finish line, then move the finish line, and have to do even more work to correct the rush job? Though I do appreciate that sometimes timelines need to shift, and out of everywhere I've worked, BU has been the most "forgiving" and understanding when it comes to adjusting for our capabilities and bandwidth, so I think this is a double-edged sword because I don't want to stick to a deadline just for teh sake of it. I'd just like better planning up front to understand if a deadline is reasonable.

5.0
Nov 4, 2021

Amazing Culture

Recommend
CEO approval
Business Outlook

Pros

This company practices what they preach. I am surrounded by supportive, empathetic, smart, hardworking individuals

Cons

The typical start-up culture still exists. Lots of challenges to tackle with rapid growth

1.0
Nov 1, 2021

DO NOT JOIN!

Recommend
CEO approval
Business Outlook

Pros

Pay is decent, branding is great, they help people (clients, not employees)

Cons

Awful, fake culture, clueless sales organization... they do not care about their people - unless you are in the very inner circle that the top leaders chose. They are not honest with employees either - they lie, play games, test/watch/spy on employees...it's pretty nasty underbelly. Upper management has little sales experience and spwmd more time actively trying to get sellers to leave - versus supporting them and driving growth. More than once, leaders and consultants would meet with accounts - and cut out the sales people. If you're a salesperson with experience - steer clear of this organization as the targets, process, and deal timelines are unrealstic. Sales goals are not realistic and rarely achieved, yer they roll out the same playbook over and over, then fire people or nudge them out before stocks are vested.

avatar
BetterUp Response
4y
We take employee feedback seriously and are disappointed to hear that this was your experience in your time here. We have an open door policy for suggestions to address issues as they arise, and an anonymous feedback system in place for teammates who would rather share via that platform. If you would like to share specifics with us, please refer to instructions in your HR Offboarding email on how to connect with a member of the HR Team to share your feedback. We always welcome any opportunity to improve, or work through issues that aren’t aligned with our goal of making BetterUp a great place to work for everyone on our team. - BetterUp HR
Viewing 349 - 351 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.