BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
2.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

- Mission-driven, talented, and caring individuals - Strong Benefits Package (Insurance, access to coaching platform, learning stipend, days off dedicated to self-development) - The impact BetterUp has one it's customer's lives is very real and rewarding

Cons

- Cognitive dissonance: The external brand and the internal culture do NOT match. - Unrealistic Quota Expectations (Less than 15% AE attainment 50% SDR) - Alexi (CEO) is out of touch with sales org and often makes rash decisions

1.0
Oct 19, 2022

Dysfunctional

Recommend
CEO approval
Business Outlook

Pros

• Individual contributors tend to be genuinely amazing ppl who believe wholeheartedly in the mission and are passionate about making a difference • pay is fair, benefits save for medical are good. • lots of materials to consume if you’re into reading/learning. • great place to experience start up life but with 700 ppl and minimal organizational leadership.

Cons

• medical benefits are shoddy in terms of coverage, and while employers cannot do too much to alter the insurance industry this is the most restrictive medical insurance I have had in a long time. • leadership is poor. I could write a book but I’ll spare you and give a short list - lots of thoughts but zero pragmatics or enablement. It’s disjointed as an organization. No one seems to be orchestrating, like 100 different biz functions all doing their own thing. The literal definition of dysfunctional, and reactive. • positive psychology weaponized for corporate greed. I have seen folks put in situations to fail (no resources, guidance, infrastructure, etc), told that failure is okay and that we learn from it, only to have them be told failure isn’t an option and have their input dismissed as playing the victim. The player vs. victim ideology that they subscribe to is weaponized to crush dissent and criticism, preventing many things from being improved. • completely wasteful and useless onboarding. Your first month is drinking positive psych and company culture kool aid while being constantly told to spend literal *hours* searching a disorganized and out of date internal wiki for answers only to find they don’t even answer your question and then have to advocate for yourself when you still gotta ask someone for help. Zero training on the like 200 tools the company pours money into hoping it will make us efficient and wondering why they aren’t working when we don’t invest in their proper use and implementation. • not a tech company - as much as they don’t want it to be true, our tech stack is not what makes us successful, it’s our coaches and that relationship is shaky at best. But our web app is mediocre at best. • so many things have been made more complicated than needed. • the only reason I think the org is still functioning is that they’ve thrown headcount at their problems instead of being functionally competent. basic project management skills are lacking and if some does use them the culture throws their skills out the window to speed through a “mission critical”initiative just to forget about it.

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BetterUp Response
3y
Thank you for taking the time to share your experience with us. Please know that we take this feedback very seriously. We have an open door policy and an anonymous feedback system in place to ensure employee voices are heard and appropriate action is taken towards bettering the organization. If you feel comfortable sharing specifics with us, please contact your HR Business Partner. We want to create an environment where everyone on the team has the psychological safety and support to thrive on a personal and professional level. We are grateful for any opportunity to improve and for feedback that can help us toward our goal of making BetterUp a great place to work for everyone on our team. - The BetterUp People Team
1.0
Mar 20, 2024

Non

Recommend
CEO approval
Business Outlook

Pros

Benefits, work environment, free lunch, fre parking, clients

Cons

Bad leadership, upper level management, salary, in person, too much change

Viewing 97 - 99 of 484 Reviews

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