BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
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Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
3.0
Aug 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Incredible vision, great leadership at the top, great values and the culture is good overall.

Cons

Sales culture was off in some ways, more specifically had the misfortune of having the worst manager in my 20 year career here.

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BetterUp Response
3y
Thank you for taking the time to share feedback about your experience with BetterUp. We take feedback seriously and are committed to creating an environment aligned with our vision and values, and in providing great leadership across the organization. We’re sorry to hear about your experience with your immediate supervisor. Ideally we’d love to better understand the details of your experience. I hope you were able to raise your concerns internally so we could address them. If not, please know that we are here to listen if you are open to sharing more. We are dedicated to continuous improvement, and we appreciate your feedback in the spirit of making our organization better. -BetterUp HR Team
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My manager is great and there are good perks and benefit packages.

Cons

We're living in the past as the company goes no where. Everyone knows it and talks about it openly behind the founders backs. Disney is the only thing holding up this shell of a company. Sadly, the equity all the employees have is near worthless and won't ever return to the last value. The company perfectly engineered for a 2021 world where every enterprise believed unlimited budgets, remote work forever, and unlocking human potential through $400/hour Zoom coaching sessions was the future of business. Unfortunately, the market shifted from inspirational wellness narratives to “show me the operational ROI immediately!" and it turns out human coaching businesses don’t scale like software. AI can now generate leadership advice infinitely cheaper, and CFOs are cutting transformational resilience journeys before they cut systems actually tied to revenue, compliance, or execution. So now BetterUp is stuck trying to convince the market it’s simultaneously a coaching company, an AI company, a leadership platform, a transformation platform, and probably a moonshot consciousness layer for enterprise humanity.

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. BU knows how to hire really good, really intelligent people who are deeply motivated by the mission of the company. Let me be clear, when I say good people - I mean the people who are Director level and below - senior leadership is truly horrendous and should not be considered a pro. Remote work - though they are moving away from that. Pay - golden handcuffs

Cons

This will fall on deaf ears because Alexi and Eddie (the co-founders) have made excuses about bad reviews. "You either love us or hate us, there is no inbetween" was something said at a company meeting. The leadership team is directionless and truly unaware of the work that so many ICs and middle management do. They spout out the mission to extremely influential people but fail to implement it inside their own company. They lead with fear, everyone is aware that there are layoffs that happen every Februrary that are framed as a "reorg" or "restructure" - but it happens EVERY single February. Not to mention the lack of diversity - look at the C-suite and the VPs - the lack of representation for a company is wild. Again, not something they care about in any way. This is a psychologically unsafe place to work, that cares very little for the humans who actually make the company work. The leadership team is despicible and the board should truly do a complete overhaul if they want this company to be anything more than where Brene Brown's company went.

Viewing 148 - 150 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.