BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Aug 2, 2023

Pure chaos, demoralized overworked people, bad tech

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great idea behind the products and good company vision. Decent benefits and time off (although that's being cut from many people now).

Cons

Very chaotic, unfocused environment. Terrible communication on all levels. A reactive approach to everything. The tech just doesn't do what it's supposed to. Users struggle to navigate the platform and those who work in tech themselves find the platform laughable. Internally, the work is organized in the most inefficient way possible, with a lot of unnecessary manual work. Strategy changes all the time, which results in a lot of wasted work and effort too. Employees on all levels are stressed and unwell - shameful for a well-being focused company!

1.0
Jul 29, 2023
Recommend
CEO approval
Business Outlook

Pros

-remote work -great benefits (when I had them before my hours were reduced) -great direct manager

Cons

The culture BetterUp tries to promote does not align with what they’re actually doing. My hours got cut with a three day notice. I’m losing benefit coverage for me and my family. It’s disheartening to see that you can’t trust companies out there, even BetterUp - that fooled me into believing I had job security for the first time in my life but they actually treated me worse than other employers before.

2.0
Jul 28, 2023

Lots of Potential, but too much Hypocrisy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) Worked with some of the smartest, dedicated, fun, and passionate people. 2.) Free access to coaching 3.) Incredible mission

Cons

1.) Lying to coaches about pay 2.) Focus on “tiny improvements” as opposed to sustainable change, thereby creating work that doesn’t add long-term value 3.) Managers are afraid to challenge executive leadership team. The managers that move up are the ones that don’t challenge the founders. Those that challenge end up leaving the company. 4.) People are expected to work unhealthy hours. People are burned out. 5.) HR has an unethical practice of giving low ratings to top performing employees to push them out, if they disagree with management. 6.) Toxic positivity 7.) Manipulating D&I numbers 8.) Employees afraid to speak up - lack of psychological safety

Viewing 187 - 189 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.