BetterUp reviews

3.2

48% would recommend to a friend

(484 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
May 24, 2023

The Time is Not Now

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, mission & clients Access to coaching

Cons

Too good to be true. We are a “performance culture” translates to we will burn you out with changing & competing priorities and create a review cycle that makes it easy to dismiss you & not consider it layoffs (layoffs is triggering descriptor for the founder). Founders & Senior leadership take zero ownership (unless you count when the founder passive aggressively accepts it as “well I’m the CEO so it falls to me BUT….) During 2 years of high times of easy wins with excess budgets from buyers they did not focus on building a sustainable GTM motion so when markets got tough they are left to scramble to figure out how to in fact sell this product in a repeatable fashion. They love the big deal stories but again in no way are repeatable so no learnings are garnered. We are not impressed by these one offs, highlight the work of consistent AEs closing deals (there are not many so this should be easy to coordinate). No sellers or GTM partners should be joining this company right now.

5.0
May 22, 2023

Intense, challenging, and fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are not only wonderful humans but they are incredibly smart and challenge me to be better. The work is hard but it's exciting and I have the freedom to innovate and am encouraged to try new things. Personally, my BetterUp coach has changed my life. To know that I'm part of building something that can changes millions of lives makes me feel excited to get up every morning and contribute towards our mission. Collaboration is encouraged and is a big part of our culture. It's so fulfilling having the opportunity to solve complex problems as a team. Hierarchy doesn't matter, all ideas are considered and anyone can add value to any project around the company. We have more manager development and leadership training than I've had anywhere else, and it's different than anything I've experienced before. I'm learning new frameworks for thinking that are helping me as a leader and as a human.

Cons

Being at a high growth scale up is intense and sometimes it can be hard to find the balance with other things I enjoy in life. It takes extra work each week to make sure I'm keeping myself grounded.

1.0
May 19, 2023

From Toxic Positivity to Just Toxicity

Recommend
CEO approval
Business Outlook

Pros

- High performing, smart coworkers - Good people who are trying to move the company forward even in the chaotic environment - Mission - Benefits

Cons

- Frenetic, woefully unprepared C-Suite leaders and executives - CEO changes strategy so frequently, nothing can get done - C-Suite tries to get cute with metaphors for the strategy, when what we really need is for them to properly understand the organization and align strategy, change management, and execution to reality - Leaders exhibit our values externally, but are toxic internally. This is a new experience, and shows up amongst leadership and trickles down. Recent example: In a company meeting, one of the founders condescendingly interrupted the CFO. It was demeaning and also insightful because it made it clear that the toxicity we have been experiencing is not only real, it’s coming from the top. - With the frequently changing strategies, people are placed in these new strategic formations with no guidance or clarity, and asked to deliver on half baked nonsensical strategies, then blamed when things do not go smoothly / goals are not met. - Burnout is a way of life. Expect to work more than you have ever worked. The CEO also made this clear in a meeting in December to the entire company. - Promotions: don’t expect one unless you’re part of the good ol boys club. Someone should request that BetterUp publish these numbers - The more tenured employees talk about a company that was fun, collaborative, got stuff done. They say the problem was that people felt they always had to be positive and toxic positivity was the con. Today, it’s just toxic.

Viewing 202 - 204 of 484 Reviews

Glassdoor has 731 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.