Challenging & Rewarding job in a supportive environment
Pros
The field team is really collaborative and supportive amongst each other. It's not a culture where AE's are forced to forecast a number- or feeling like we have to get to the quota no matter what. There is still an emphasis on building real customer relationships, and I genuinely love getting together with my team. There is not a requirement to come into an office, I love the ability to be fully remote. With the economic uncertainty in the market, we've shifted to a lot of deal strategy discussions where senior leaders are offering their sponsorship and guidance to help us win, business cases, etc. (even our CFO prioritizes this to give his perspective which is awesome) We have sold some amazing new logos which is a testament to our value and impact. Many of the leaders in the sales and account management team have been promoted which is a good sign that people can move up and explore career paths. Outside of the sales org, I cannot say enough good things about my BetterUp Coach. He has really helped me focus and work through some tough stuff, which is better than any "employee benefit" I've had through any other company. If you are someone who cares about their own development and love to learn, this is a great place to work.
Cons
Need to improve marketing- majority of the demand generation is on the shoulders of the AEs. They announced we hired a new Leader for the SDR team which is definitely needed. There is a high expectation and bar for performance, which has led to some turnover. I don't have insight into why some people leave there roles, but its 100% performance based. There should be some recognition that we have some external pressures that make it harder to sell and we just can't work harder through it all. I don't think that is unique to BetterUp, as I know burnout is everywhere- but we have an advantage to help solve it.