BetterUp reviews

Very chaotic, unfocused environment. Terrible communication on all levels. A reactive approach to everything. The tech just doesn't do what it's supposed to. Users struggle to navigate the platform and those who work in tech themselves find the platform laughable. Internally, the work is organized in the most inefficient way possible, with a lot of unnecessary manual work. Strategy changes all the time, which results in a lot of wasted work and effort too. Employees on all levels are stressed and unwell - shameful for a well-being focused company!

-One gets the sense from BetterUp’s online presence, hiring, and onboarding that this company would be a positive, coaching culture where people are passionate about coaching, who work hard but have decent work life balance. In reality, the internal coaching by managers is poor, and it is a cut throat, money focused, competitive & frenetic culture, with poor work life balance. -Unfortunately, because of the mismatch between what it presents itself to be in hiring and onboarding, and what it is, many people find themselves mismatched to the company.  -The turnover of employees is high. Colleagues have frequently confided in me a constant fear of being fired. Many people are burnt out. People get fed up and leave. Within a year most of my friends from my onboarding class are gone. A third of the people from my first team are gone. Several people from my team that was recently formed have left or put in their notice.  -Stress and internal change is high and comes from the top. While it’s presented as “startup” problems, I think in reality, a lot of the internal stress and change is created by Alexi’s frenetic leadership style. At nearly every all hands meeting during last year, Alexi would directly or indirectly threaten layoffs. The amount of internal change is relentless, and in my view, frequently unnecessary. The pressure is constantly high and that leads to short term thinking. All about this quarter’s results.  - Clients are negatively impacted by the high turnover of account managers. It's not uncommon that a client would have had 3+ account managers in the last 12 months. -Politics are a significant factor in how your career evolves at BetterUp. Working for a tenured member of the clan gives you a major leg up. I’ve seen stellar senior leaders and high performing individual contributors alike let go during my time here. High impact behaviors are weaponized against you when they want you out.