Is Beyond, Inc. a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Beyond, Inc. have rated their employer with 2.3 out of 5 stars in 78 Glassdoor reviews. This is a lower than average score with the overall rating of Beyond, Inc. employees being 2.5 out of 5 stars. Search open Customer Service (CSR) Jobs at Beyond, Inc. now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Beyond, Inc. .

Does Beyond, Inc. pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Beyond, Inc. with 2.8 out of 5 stars based on 78 anonymously submitted employee reviews. This is 3.6% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Beyond, Inc..

How happy are Customer Service (CSR) professionals working at Beyond, Inc.?

27% of Customer Service (CSR) employees at Beyond, Inc. would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Customer Service (CSR) professionals have also rated Beyond, Inc. with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.4 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Beyond, Inc.?

Customer Service Representative (66) , Senior Software Engineer (27) , Software Developer (26) , Product Manager (18) , Software Engineer (18) , Customer Service (14) , Manager (13) , Customer Care Representative (11) , Marketing (11) , (10) , Copywriter (9) , Director (9) , Customer Care (8) , Front End Developer (8) , Analyst (7)

What are the pros of working at Beyond, Inc. according to real employee reviews?

"The people here are great to work with and there is always work to do so sitting around is not an option." ((in 130 reviews)); "Good Benefits and very affordable" ((in 117 reviews)); "Great culture and flexibility." ((in 60 reviews)); "Very focused on good work/life balance." ((in 55 reviews)); "The building is new" ((in 33 reviews))

What are the cons of working at Beyond, Inc. according to real employee reviews?

"Poor management required busy work to make all customer service representatives call out to customers." ((in 65 reviews)); "Upper management is always looking at the next big thing and leave other ideas partially implemented and broken." ((in 60 reviews)); "Pay is low and they expect you to hire new people to make more money than you." ((in 46 reviews)); "Nepotism and cronyism are rampant and act as a plague to the morale of the employees." ((in 42 reviews)); "A few weeks later there were lots of layoffs." ((in 34 reviews))

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Beyond, Inc.

Beyond, Inc. Customer Service (CSR) reviews

2.3

27% would recommend to a friend

(78 total reviews)

Marcus Lemonis

Not enough data to show CEO approval

30% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Work/Life balance

2.8

Compensation and benefits

2.6

Career opportunities

2.4

Culture & values

2.0

Senior management

Customer Service (CSR) employees have rated Beyond, Inc. with 2.3 out of 5 stars, based on 78 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Beyond, Inc. is rated 35% below average by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

2.0

Jan 13, 2023

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast communication between co workers in slack.

Cons

Poor management required busy work to make all customer service representatives call out to customers. Outdated system Managers and higher ups "encouraged" working overtime

2.0

Jan 11, 2023

No respect for long term employees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Got to work from home

Cons

worked for this company for 11 yrs. The first 6 wear great best job I ever had. Lat 5 the company went down hill 3 years with no raise. Was made ti feel like I did not do a good enough job for one. When in tealty no on got one. How was made to do more work bit was not paid for it.

2.0

Jan 4, 2023

Never

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friends, breaks, team environment and helpful

Cons

It's a call center.. Rude customer

Viewing 10 - 12 of 78 Reviews

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Jobs at Beyond, Inc.

Caregiver - Direct Support Professional

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Beyond, Inc.

Beyond, Inc. Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer service representative

No respect for long term employees

Never

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