Beyond, Inc. reviews

2.5

22% would recommend to a friend

(217 total reviews)
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Marcus Lemonis

6% approve of CEO

16% positive business outlook

Reviews by job title

217 reviews

Reviews about "Compensation"

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1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great. Ping-pong table and pool table in the break room. Assorted food vendors for lunch.

Cons

Training does not prepare you adequately for the call center floor. Procedures and policies are completely different than actual practices. Calls are nonstop; managers are constantly harping at you to get out of wrap and take another call. You have no time to adequately research and address customer complaints, so the customers keep calling, which results in a death spiral. Wages are below market average.

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Beyond, Inc. Response
10y
Thanks for the feedback. I hope that you've experienced a change recently as we continue to work with our teams to find appropriate balance in the call center. We agree with you that it takes great training, quality, and leadership to find success in Customer Care and we're working hard to provide it. It takes feedback like this to get better!
5.0
Sep 15, 2015

assistant

Recommend
CEO approval
Business Outlook

Pros

AMAZING people! I love my job so much. You can start at the bottom and come to the top. The benefits are really good and there area a lot of perks

Cons

I have a really long commute to work. Other than that I have absolutely no complaints.

Viewing 145 - 147 of 217 Reviews

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