employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

It was an awesome company to work for, they definitely tried to promote within.

Cons

After new CEO and 2-3 layoffs it's not the same

avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com.
1.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any at this point

Cons

Culture is big and if you don’t believe in it, you are treated poorly. Benefits ok.

avatar
BigCommerce Response
1y
Thank you for sharing your feedback regarding your time at BigCommerce. We’re always looking for ways to improve and value insights from our team members—past and present. If you’re open to it, we’d love to hear more about your experience and any suggestions you may have. Please feel free to reach out to us at ta@bigcommerce.com.
4.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Nice benefits (RSU, plenty of PTO) - there are some really cool people - nice development infrastructure

Cons

- No clarity and honesty from leadership - often chaotic processes and cross team communication - no leader and visibility in QA department (even though position is called SDET, it is actually QA)

avatar
BigCommerce Response
1y
Thank you for taking the time to share your experience with us! We’re grateful for the contributions you made during your time here, and we’re glad to hear that you had a good experience. Wishing you all the best in your future endeavors. If you have any further feedback to share please email us at ta@bigcommerce.com.
Viewing 28 - 30 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.