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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The People The Vision The Leadership The commitment to helping customers grow their business

Cons

Change management was difficult for the team as we moved into both and Enterprise level customer base and into being a public company. More resources need to be put into professional services team.

5.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Everybody is super helpful, and I haven't met anybody that's said anything negative about working for this company yet.

Cons

Nothing that I have noticed as of yet

5.0
Oct 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great culture, everyone is very open and accepting. BigCommerce genuinely cares about their employees. Great benefits, and pay is competitive for the field. There is also a lot of potential to grow, they like to hire internally.

Cons

There is a bit of a high turnover rate in Technical Support as BC is strict on attendance in the call center.

Viewing 337 - 339 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.