BigCommerce reviews

excellent benefits, great culture, fabulous co-workers. This is easily one of the best places to work in Austin, especially in Tech Support

Bigcommerce is a company that lives by its Core Values and cares about its employees, clients and mission. It's a place where you'll work with the smartest, hardest working people you've ever met in a changing, fast-paced environment. It rewards top performers who are team players yet will let an "A-player" go for not living up to key core values such as honesty. In another recent review a former employee said there was no opportunity for growth. This statement is completely false. Like most hyper growth companies, there are certainly areas for improvement (see next box). However, across the entire organization we promoted 137 people between Aug 2014 to Aug 2015. Of the people promoted, 50 were from our Technical Support / Client Success division. Our People Team is working hard with leadership in Support, Sales and Engineering to better define career paths and career development. It also has robust PTO policy including paid time off for volunteering.