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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
May 7, 2015
Recommend
CEO approval
Business Outlook

Pros

I moved to San Francisco a year and half ago and have had multiple short term jobs, and I am so happy that I finally landed with Bigcommerce. Everything about the company and my job is amazing. I have a great team and an AMAZING boss. I always feel comfortable speaking my mind and sharing my ideas. Even though I am a pretty entry level position, I don't feel like I am belittled all. Everyone really listens to and accepts my thoughts. The culture and overall team is also amazing. We have really fun happy hours for every holiday as well as on Fridays. People are also really supportive of other people and we always celebrate engagements, birthdays, anniversarys, weddings, etc. Great office location on 3rd and market, super central. Also, free lunch every day is amazing! Worklife balance is also amazing. Unlimited PTO means that if I can take time off if I need to. People leave work early if they need to, take half days if they need to. No one is ever reprimanded for taking a vacation. Working here is just the best work-life balance I have ever experience. Every manager, director, and VP is so incredibly supportive and aware of all the employees. I never feel like my position is less important than a VPs.

Cons

Nope, no cons at all!

5.0
May 6, 2015

Fast paced, collaborative environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented people, innovative environment, dedication to maintaining culture, ability to have an immediate impact

Cons

It's not necessarily a con, but in order to be successful here, you have to be willing to adapt to change and be able to thrive in an extremely fast paced environment.

2.0
Apr 30, 2015

Growing pains aren't an excuse for disorganized workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-There are a lot of great people and most teams really enjoy working with each other when they are focused on a project and left alone by management. -Office environment is fun and feels like a start up, free food, drinks, games, happy hours in office, etc. -They operate in a trendy area of ecommerce and have a great mission, so the experience is great for resume.

Cons

-The hiring process is terrible. HR is a joke and completely useless, both for prospective employees and current employees so you need to be strong willed and independent because you won't get much assistance if any with any issues you experience. -While individual teams are strong, inter-team and inter-departmental collaboration is often painful, the engineering managers have big egos and don't actively get involved to foster collaboration or resolve problems, leading to many engineers wasting time on nonsense tasks to please management. -Management dysfunction leads to projects that spin endlessly and constantly change direction. Anything that requires significant infrastructure or architectural changes is nearly impossible to accomplish due to conflicts between teams and projects that leadership can't resolve. -Strong engineers often have to long work hours or have to work at home at night to get 'heads down' time to focus on work, makes work/life balance difficult, which is why they put so much into making the office a fun environment. It's cool if that's your thing, but it's just because they want you to stay there all the time. -The hiring standards have deteriorated over time, and poor performers are being brought in because leadership can't attract strong talent - strong engineers see the dysfunction and often run away after first interview. -There is very little room for growth in terms of promotions and developing a career path.

Viewing 436 - 438 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.