employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great job with fair pay

Cons

Not the leader in the market

avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com.
5.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice working culture and environment

Cons

Not anything, everything is goods.

avatar
BigCommerce Response
2y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Really nice payslip Major life insurance 100% Remote (Mexico) Best culture They use Slack and it's a pretty good platform tbh Best customers I've dealt with They protect you against rude, racist customers

Cons

It's too stressful They ask you to learn too much stuff Overtime is usually requested They request you to work on holidays so don't expect to get some rest on them Sometimes customers are dumb as duck but you need to show infinite patience & kindness to them anyway, otherwise company trucks you up Their software is too old and it's clear they're behind now against other e-commerce platforms so it's really complicated to deal with cases of customers complaining about that

avatar
BigCommerce Response
2y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve! Please email us at ta@bigcommerce.com if you have any further feedback.
Viewing 439 - 441 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.