Does BigCommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, BigCommerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BigCommerce. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at BigCommerce?

67% of BigCommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BigCommerce 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at BigCommerce?

Technical Support Representative (19) , Software Engineer (17) , Technical Support Ninja (13) , Senior Software Engineer (10) , Marketing (9) , Sales Development Representative (SDR) (9) , Account Executive (8) , Customer Success Manager (8) , Manager (8) , Technical Support (7) , Sales (6) , Tech Support Representative (6) , Product Support Engineer (5) , Technical Support Specialist (5) , Customer Success Manager (CSM) (4)

What are the pros of working at BigCommerce according to real employee reviews?

"Great people with a desire to strategize and scale as BC continues to grow." ((in 80 reviews)); "Great benefits" ((in 31 reviews)); "Great company to work for with competitive pay" ((in 27 reviews)); "Great work/life balance" ((in 23 reviews)); "Career growth & opportunity" ((in 13 reviews))

What are the cons of working at BigCommerce according to real employee reviews?

"No direction and continuous layoffs.If you are looking of such an environment then go ahead and join this company!!" ((in 18 reviews)); "6. Can't book off PTO due to business need because of management constantly hiring ppl who just leave once they see how pathetic and ridiculous the company operates." ((in 16 reviews)); "No 401k match (although they may now)" ((in 10 reviews)); "Weird company structure full of nepotism." ((in 7 reviews)); "Lack of communication and clear expectations." ((in 7 reviews))

What are employees saying about BigCommerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BigCommerce layoffs and their outlook for job security at BigCommerce in 2026.

What are the top reviewed BigCommerce locations?

Austin , San Francisco , Charlotte , Dallas , Texas City , Cleveland , Los Angeles , Miami

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BigCommerce

Now known as Commerce

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)

Travis Hess

46% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (479 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews

5.0

Mar 20, 2023

Arts

Creative arts therapist

Recommend

CEO approval

Business Outlook

Pros

Relaxed Ordered Dedicated Respect Social

Cons

Travel Busy at time Uncomfortable Noise

5.0

Mar 14, 2023

Incredible culture and great career opportunities

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The culture is what defines BigCommerce and makes its people stay, but there’s also so much place to grow within the company.

Cons

It’s a challenging sector but definitely worth it

4.0

Jan 25, 2023

Great culture and company!

Senior regional sales representative

Recommend

CEO approval

Business Outlook

Pros

Provide the tools and training to be successful

Cons

Higher pay however lots of opportunity to hit OTE and over attain

Viewing 454 - 456 of 479 Reviews

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