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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
1.0
Aug 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food and drinks, Thats about the extent of it.

Cons

Super strict scheduling, no promotions ever, no raises. You job description will change and more work added without compensation. This truly is a dead end job and this is a show stopper especially if you are starting out on the bottom rung doing support. More turnover there in the last 6 months than i can count in the same department.

2.0
Oct 20, 2014

Unfortunate misguided leadership team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are generally good-humoured, personable, professional people who work hard and strive for excellence.

Cons

The Leadership team especially at the Executive levels and within Sales are political, favorite players who expect everyone to cowtow to their demands and ideas not matter how misguided or ridiculous. The "culture" is generally manufactured and nothing like the genuine culture of care it originally was. The Austin office, while pretty, is such a terrible commute for anyone who doesn't live in Cedar Park or Lakeway.

3.0
Mar 1, 2014
Recommend
CEO approval
Business Outlook

Pros

-some really smart, fun and passionate co-workers -nice amenities if you're in your 20's - "chillax" room, yoga, pool table, ping pong, game room, kegs, swings -good health insurance coverage; fitness incentives -flexible work-from-home hours if you have the right manager -great original core team and vision -originally felt like I was working for a company that truly did good

Cons

-many of the smart, fun and passionate co-workers have left -if you're not in your 20's and this isn't your 1st/2nd job, the amenities don't outweigh the hours or commute -long hours if you don't set limits for yourself; if you do only work 40-50 hours you feel overwhelmed with not being able to get everything done in time -get the details and read the fine lines of your vacation and bonus agreement payouts -location/commute to 360 - completely removed from Austin and no local connection outside of the office wall murals -Australian headquarters makes decision making processes lengthy and over-complicated -moving from a small management team to a multilayer was not employee focused and completely changed the culture The idea and drive behind the company is really positive and enticing, but the executive changes made in the past year have taken their toll on the culture and environment. Bringing in experienced VPs from larger companies seems like a logical step when growing from a start-up to desired IPO, but there is a huge gap between what used to be the core Directors fully immersed in what their teams were experiencing day-to-day to a now large VP core making decisions based on stats and ideas that in no way relate to what is going on at ground level.

Viewing 55 - 57 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.