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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      3.0
      Mar 21, 2024

      Great people

      Global sales trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic people Autonomy Benefits Lateral career opportunities, some departments

      Cons

      Disorganized leadership strategy Unclear or changing team strategy and deliverables Lack of career growth opportunities, some departments Unclear spending goals vs layoffs

      avatar
      BigCommerce Response
      2y
      Thank you for taking the time to provide feedback! We appreciate your input. If you have any further feedback to share please email us at ta@bigcommerce.com.
      5.0
      Mar 18, 2024

      Great company to work for

      Senior manager, technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work-life balance The people and vision

      Cons

      Silo-ed departments Sales and Marketing focus on prospects and not current base

      avatar
      BigCommerce Response
      2y
      Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at ta@bigcommerce.com or reach out to your HRBP.
      3.0
      Mar 13, 2024

      Great company and people, but lacks a clear vision forward

      Content marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part about BigCommerce are the people. They hire the best people who not only care about their jobs, but the people they’re working with. I’ve never worked with a more kind, caring, fun group of people before.

      Cons

      Benefits are well below average for industry. Every six months the company has to completely flip and have a new direction. There is little communication from the ones making these decisions how new goals will be achieved, or what they even are. Metrics for success are a moving target. Even when goals are hit and metrics are met, layoffs happen, sending mixed messages to remaining team.

      avatar
      BigCommerce Response
      2y
      Thank you for taking the time to provide feedback. In order from us to learn more about your experience and how we can improve, please reach out to your HRBP.
      Viewing 82 - 84 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.