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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      3.0
      Dec 29, 2023

      Review on BC

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first work environment, great people

      Cons

      Disconnect between leadership and day to day staff

      4.0
      Dec 18, 2023

      Modern

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved how most communications were gathered in Slack. This gave technical support access to all depts, including engineering. This is a major plus as some other companies have you send trouble tickets to some nebulous "senior support" you never directly chat with.

      Cons

      KPI metrics are kinda tough to hit.

      2.0
      Dec 10, 2023

      A world of favoritism.

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers/broader team were always great. Valuable cross-functional work. Free snacks/drinks. Fun work events.

      Cons

      Management plays favorites and no one even tries to hide it. From team manager to senior leadership - you never know who to trust. True support isn’t available.

      Viewing 100 - 102 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.