BigCommerce reviews

Incumbents are massive and hard to dislodge in the market, so there's a lot of pivoting.

My biggest complaint is that there’s no 401k match. Other than that, we do have some not so great internal processes that can get in the way of our merchant experience. These processes can change on a whim too (without much notice and not always for the better). But from my experience most tech companies deal with this. BC typically listens to our feedback and makes the appropriate changes when absolutely necessary though.