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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      4.0
      Jun 30, 2019

      Challenging and engaging work

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thorough training and fun work environment. Tons of opportunities to move up within the company.

      Cons

      At the end of the day, just like any customer support job it's just a numbers game. You can be a top performing agent and still be in hot water. When short staffed, the stress is a killer. Due to aforementioned opportunities to move up, being short staffed is super common.

      4.0
      Jan 5, 2019

      A good starting place to gain experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      BigCommerce offers a nice benefits package to all new employees, corporate events throughout the year, and unlimited snacks + a weekly catered lunch. Home to the best people I have ever worked with.

      Cons

      BigCommerce will pay you significantly less than what you're worth on the market. Pay raises are few and far between. Receiving a promotion should not be seen as an alternative to a pay raise, especially when you are already under paid. The culture is on a steady decline, starting to feel more like a number/stat than a person at this company. Some departments get the red carpet rolled out for them while others get the short end of the stick. Unofficial motto: do more, care more, and be more efficient while we pay you the same.

      4.0
      Apr 24, 2018

      Great Benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits - Unlimited PTO, Top-Knotch Healthcare, Great Technology.

      Cons

      Incredibly unappreciative of employee work and work-life balance.

      Viewing 124 - 126 of 479 Reviews
      Related searches: BigCommerce jobs | BigCommerce salaries | BigCommerce benefits | BigCommerce interviews
      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.