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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Jul 15, 2016

Tech Support

Recommend
CEO approval
Business Outlook

Pros

Great people, strong mojo. Made lots of friends here.

Cons

Can have some very rude entitled customers. Strict NPS standards make work very stressful. Tech Support is treated completely different than the rest of the company.

5.0
Oct 31, 2015
Recommend
CEO approval
Business Outlook

Pros

- Collaborative work environment with very friendly, driven colleagues - Great company growth potential - Promotes often from within - Awesome perks, office environment and open vacation policy

Cons

- As a result of fast growth, sometimes the tools available are under powered for the tasks at hand - Business processes are still being developed, so the lack of structure or alignment between departments can make certain tasks challenging

5.0
Oct 26, 2015

Great Place, Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, location (for me at least, I live up north so its nice), pay, benefits, culture, mojo

Cons

we are moving from a traditional start-up to being more of an actual business. While I'm personally happy that my stock options will be worth something, some people forget that they have to come here to work instead of just play ping-pong and get free snacks.

Viewing 130 - 132 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.